Privacy Policy

Welcome to Kabook (kaboook.com), India’s trusted cricket betting hub. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our cricket betting platform, casino games, and related services.

By using Kabook services, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Information We Collect

Personal Information

When you register with Kabook or use our services, we collect the following personal information:

1. Account Information: Full name, email address, phone number, date of birth, and residential address
2. Identity Verification: Government-issued ID documents (Aadhaar, PAN card, passport) for KYC compliance
3. Financial Information: Bank account details, UPI information, payment method details for deposits and withdrawals
4. Betting History: Records of your bets, winnings, losses, and transaction history
5. Communication Records: Customer support conversations, emails, and WhatsApp messages

Technical Information

We automatically collect certain technical data when you use our platform:

1. Device Information: IP address, browser type, operating system, device identifiers
2. Usage Data: Pages visited, time spent on platform, betting patterns, game preferences
3. Location Data: General location information for compliance with Indian gambling regulations
4. Cookies and Tracking: Website cookies, session data, and analytics information

How We Use Your Information

Primary Uses

Your information is used for the following purposes:

Account Management

1. Creating and maintaining your Kabook account
2. Verifying your identity for KYC compliance
3. Processing deposits and withdrawals (minimum ₹50 deposit, ₹100 withdrawal)
4. Managing your betting limits and responsible gambling settings

Service Provision

1. Facilitating cricket betting, casino games (Teen Patti, Andar Bahar), and sports wagering
2. Processing live and pre-match bets on cricket, football, and tennis
3. Calculating odds, winnings, and managing your betting portfolio
4. Providing customer support through WhatsApp and email (24/7 availability)

Legal Compliance

1. Meeting Indian regulatory requirements for online betting platforms
2. Preventing money laundering and fraud detection
3. Age verification to ensure users are 18+ years old
4. Maintaining records as required by applicable laws

Marketing and Communication

1. Sending welcome bonuses and promotional offers (up to 100% welcome bonus)
2. Notifying about special IPL and World Cup betting promotions
3. Providing cashback offers (5-10% cashback) and loyalty rewards
4. Sharing betting tips, match previews, and sports statistics

Information Sharing and Disclosure

When We Share Information

Kabook may share your information in the following circumstances:

Service Providers

1. Payment processors for UPI, bank transfers, and card transactions
2. Identity verification services for KYC compliance
3. Cloud storage providers for secure data hosting
4. Customer support platforms for assistance services

Legal Requirements

1. Compliance with Indian laws and regulations
2. Response to legal requests from government authorities
3. Prevention of fraud, money laundering, or illegal activities
4. Protection of Kabook’s rights and user safety

Business Transfers In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Information We Don’t Share

We never sell, rent, or trade your personal information to third parties for marketing purposes. Your betting history and financial details remain confidential and are not shared with unauthorized parties.

Data Security Measures

Security Protocols

Kabook implements robust security measures to protect your information:

Technical Safeguards

1. SSL encryption for all data transmission
2. Secure servers with advanced firewall protection
3. Regular security audits and vulnerability assessments
4. Two-factor authentication options for account access

Access Controls

1. Restricted access to personal data by authorized personnel only
2. Regular employee training on data protection practices
3. Secure data centers with physical security measures
4. Regular backup and disaster recovery procedures

Financial Security

1. PCI DSS compliance for payment processing
2. Segregated user funds from operational accounts
3. Fast withdrawal processing (often within hours)
4. Secure UPI and bank transfer integration

Your Privacy Rights

Access and Control

As a Kabook user, you have the following rights regarding your personal information:

Data Access

• Request copies of your personal data we hold
• View your complete betting and transaction history
• Access your account information and preferences

Data Correction

• Update your personal details and contact information
• Correct any inaccurate information in your profile
• Modify your communication preferences

Data Deletion

• Request deletion of your account and associated data
• Remove specific information (subject to legal requirements)
• Opt-out of marketing communications

Data Portability

• Export your betting data in a readable format
• Transfer your information to another service provider
• Receive copies of your transaction records

Cookies and Tracking Technologies

Cookie Usage

Kabook uses cookies and similar technologies to enhance your experience:

Essential Cookies

• Session management and account authentication
• Security features and fraud prevention
• Basic website functionality and navigation

Analytics Cookies

• Understanding user behavior and preferences
• Improving platform performance and features
• Analyzing betting patterns for better odds

Marketing Cookies

• Personalizing promotional offers and bonuses
• Tracking campaign effectiveness
• Customizing content based on interests

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

International Data Transfers

While Kabook primarily operates within India, some data processing may occur outside India through our service providers. When international transfers occur, we ensure adequate protection through:

• Standard contractual clauses for data protection
• Certification under recognized privacy frameworks
• Regular audits of international service providers
• Compliance with applicable data transfer regulations

Retention of Information

Data Retention Periods

We retain your information for the following periods:

Account Information: Retained while your account is active plus 7 years after closure for legal compliance

Transaction Records: Maintained for 10 years to meet financial regulations and audit requirements

Communication Records: Customer support interactions kept for 3 years for service improvement

Marketing Data: Promotional preferences retained until you unsubscribe or request deletion

Technical Data: Usage logs and analytics data typically deleted after 2 years

Responsible Gambling and Privacy

Privacy in Responsible Gambling

Kabook is committed to responsible gambling practices while protecting your privacy:

Self-Exclusion Tools

• Confidential self-exclusion options available
• Privacy-protected cooling-off periods
• Secure access to gambling addiction resources

Betting Limits

• Private setting of deposit and betting limits
• Confidential monitoring of gambling patterns
• Discreet intervention for problem gambling signs

Support Services

• Confidential access to gambling counselors
• Private discussion of gambling concerns
• Secure referral to professional help services

Children’s Privacy

Kabook strictly prohibits users under 18 years of age. We do not knowingly collect personal information from minors. If we discover that a child has provided personal information, we will immediately delete such information and close the account.

Parents or guardians who believe their child has provided information to Kabook should contact us immediately for account removal and data deletion.

Updates to Privacy Policy

Policy Changes

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through:

• Email notifications to registered users
• Prominent notices on the Kabook website
• WhatsApp messages for important updates
• In-app notifications on mobile platforms

Continued use of Kabook services after policy updates constitutes acceptance of the revised terms.

Contact Information

Privacy Inquiries

For questions, concerns, or requests regarding your privacy and personal data, please contact us:
Website: https://kaboook.com/

Response Times

We aim to respond to privacy-related inquiries within:

• Urgent security matters: 24 hours
• Data access requests: 7 business days
• General privacy questions: 3 business days
• Account deletion requests: 14 business days

Conclusion

Your privacy is paramount to Kabook’s operations. We are committed to maintaining the highest standards of data protection while providing you with an exceptional cricket betting experience. This policy ensures transparency in our data practices and empowers you to make informed decisions about your personal information.

We encourage you to review this policy regularly and contact us with any questions or concerns. Thank you for trusting Kabook as your preferred cricket betting platform in India.